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NO SERVICE PERFORMED BUT THEY COLLECTED MY COPAY. CONTRACTOR SHOWED UP AND SAID I SHOULD HAVE LOOKED IT UP IT IS NOT COVERED!

WELL THAN WHY DID YOU TAKE MY MONEY. WHY DON'T YOU HAVE REAL PEOPLE ANSWERING PHONES. WHY DON'T YOU HAVE A WAY TO REACH YOU THAT IS SIMPLE. OR IS IT SO MANY ARE HATEFUL OF YOUR LYING COMPANY.

YOUR GAMES ARE DONE WE ARE DONE WITH YOU. THE WORST CUSTOMER SERVICE IN THE WORLD---IF YOU CAN EVEN REACH A REAL PERSON THEY DENY, LIE, OVER CHARGE, DON'T EXPLAIN, DON'T CARE, LEAVE YOU ON HOLD ONCE YOU GET THROUGH AND STILL LIE ABOUT SERVICES.

WE SIGNED UP FOR SERVICE REQUEST A WEEK AGO. YOU NEVER ONCE TOLD US THIS ITEM IS NOT COVERED BE AWARE THEY WILL TAKE YOUR MONEY AND NEVER GIVE IT BACK!

User's recommendation: SAVE YOUR MONEY.

Location: Rockville, Maryland

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